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Here at Stickers 'N' Fun we aim to make the
ordering process as easy and enjoyable as possible. |
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Stickers 'N' Fun is a 100% internet-based
business. To browse our product range, please select the
category and subcategory of products you wish to view from the
top and/or side menus. To add an item to your shopping cart,
enter the quantity you wish to purchase in the quantity box and
click on the 'Add' button. You can view your shopping
cart at any time by clicking the shopping cart icon in the top
right-hand corner of the top menu or the 'View Cart' link on the
side menu. You will also be able to add or delete products from
your cart from this page.
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When you have finished shopping, follow the
checkout link from your shopping cart. You will be prompted to
enter your delivery details before proceeding to the payment
page. The payment page is hosted on a secure server which means
any information (including your credit card details) entered on
this page is digitally encrypted to protect your personal
information. To ensure this page is secure, please check the
status bar of your internet browser for a small icon resembling
a locked padlock. Once you have entered all your details and
confirmed your order, you will be taken to a receipt page.
Please keep a copy of this for your records. You will also
receive email confirmation of your order when it is being
shipped.
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There is a AU$5.00 minimum order (excluding shipping).
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All prices are quoted in Australian dollars (AU$)
and include 10% GST. Postage and handling is additional and will
be added to your order before checkout. For more information,
please view the Shipping Info page. Prices may change at
any time without prior notice and are subject to exchange rate
fluctuations. We aim to keep prices as low as possible to help
you keep your hobbies more affordable.
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International customers are not
subject to GST. If you are outside Australia, please click on
the International button in your shopping cart or during
checkout. This will deduct GST from your order and adjust the
shipping to an appropriate amount. If you wish to work out a GST-exclusive
amount while browsing products, simply divide the price by
1.1.
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We accept payments via direct deposit or credit card - Mastercard,
Visa and American Express.
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Direct Deposit
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After confirming your order you will be asked
to print your order for the Total Amount Payable. You will then
be required to make your payment into our bank account. You will find our BSB and account number
on your printed order. Once you have made your deposit, send an email to orders@stickersnfun.com confirming your order number and amount. Once we confirm electronically that your deposit has come through, your order will be processed and sent within 48 hours (excluding weekends and public holidays).
Please note: If you do not make your deposit and email us within 48 hours (excluding weekends and public holidays) your order will be cancelled.
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Credit Card
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Your credit card details will be verified
immediately after clicking the 'Authorise Payment' button. You
will be notified straight away if your card has been declined
and will be given the option to return to the payment page.
Please note: When following the link back to the payment page,
your browser will tell you the information on the page has
expired. Simply press your refresh button and proceed with the
payment procedure.
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We use DirectOne to
guarantee the best possible security for our online credit card transactions. DirectOne was the first company in the
Asia-Pacific region to complete VISA International's compliance
program for securing transaction and client information. The
VISA Account Information Security Audit will soon be mandatory
for all companies processing transactions online.
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DirectOne provides full 128-bit SSL browser
encryption via a Secure Certificate. This means, all payment
information is collected on a secure server and is digitally
encrypted to protect your personal information. To ensure the
page is secure when entering personal information, please check the status bar of your internet
browser for a small icon resembling a locked padlock.
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Here at Stickers 'N' Fun we are dedicated to
ensuring you receive your order in the best possible condition.
All products are wrapped in plastic to protect from weather
conditions and placed between strong cardboard to prevent creasing
and crumpling. All orders are shipped through Australia Post
within 48 hours (excluding weekends and public holidays). Please
view our Shipping Info page for more information.
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Stickers 'N' Fun makes every effort to ensure we
have ample stock of all products at all times. However, it is
sometimes impossible to predict demand. This occasionally leads
to some items being temporarily out of stock. When this occurs,
please be assured we will be making every effort to have them
back in stock as soon as possible.
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All orders are filled on a first come, first
served basis. It is possible that you may place an item in your
shopping cart when it is registering as 'in stock' but by the
time you check out, it may no longer be available. This may
occur when someone else has also ordered the same product and
completed the transaction before you. While we make every effort
to stock sufficient quantity of all products to prevent this
from occurring, sometimes it is beyond our control. When this
does occur, you will be notified before the checkout procedure
is complete and you will be given the opportunity to edit your
order. If for some reason an item is no longer available and you
have completed the checkout procedure, you will be contacted by
email or phone within 48 hours (excluding weekends and public holidays) and
a replacement product will be selected or a refund will be
issued before your order is shipped.
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Please note: We do not back order products.
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We firmly believe in our customers' rights to
privacy and are committed to protecting our customer
information. All personal information collected during the
checkout process (including names, delivery details and credit
card information) remains strictly confidential.
This information is used solely for the purpose of processing an
order and conveying information about Stickers 'N' Fun to our
customers. All customer records are the sole property of
Stickers 'N' Fun and will not be given, sold or shared with any
other individual, business or company. We respect your right to
privacy and will work hard to ensure it is protected.
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We are happy to exchange or refund any purchase
within 14 days as long as it is returned to us in PRISTINE
condition. To guarantee this, all returns must be wrapped in
plastic and placed between two strong pieces of cardboard for
posting. If a product is returned to us damaged, we will
regrettably have to return it to you.
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You will require a Returns Authority Number in
order to return goods. Returned goods will not be accepted
without it. In order to obtain a Returns Authority Number,
please email the relevant details to returns@stickersnfun.com.
We will respond to your request within 48 hours (excluding
weekends and public holidays) with full instructions on how to
proceed. You are responsible for shipping costs on all returns.
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If you are unlucky enough to receive damaged
goods, please email us at returns@stickersnfun.com
with your specific problem and we will respond to your request
within 48 hours (excluding weekends and public holidays). All
goods that arrive damaged will be refunded or exchanged if we
are notified within 14 days. If goods have been sent registered
mail and arrive obviously damaged, please do not sign for them
and notify us accordingly.
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Please note: We will not accept returns invoiced
to Stickers 'N' Fun or sent COD.
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Stickers 'N' Fun is a GST-registered business in
New South Wales, Australia. Our ABN is 86 733 712 408.
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All images and information contained within this
website (www.stickersnfun.com) are copyrighted to Stickers 'N'
Fun or their respective owners. Any images and information not
copyrighted to Stickers 'N' Fun are reproduced with permission
from the company owners or artists concerned. Images and
information contained within this website may not be reproduced
(either online or in print) without written authority. Any such
use is in violation of the law and is prohibited.
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Stickers 'N' Fun will not be liable under any
circumstances, including negligence, for any loss or damage
resulting from the use or misuse of any products or instructions
available through this website (www.stickersnfun.com) or our
publications.
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Please note: The above information
is subject to change without notice. |
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